Last updated: 2025

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At Sonogrove, we are committed to ensuring that everyone, including individuals with disabilities, can access and use our services. We strive to make our website and events as accessible as possible, following recognised accessibility guidelines and best practices.

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This accessibility statement outlines the steps we've taken to ensure that Sonogrove is usable by all users, regardless of their abilities or disabilities, and provides information about how you can contact us if you need assistance.

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1. Commitment to Accessibility

We aim to meet the accessibility standards outlined by the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level and comply with the Americans with Disabilities Act (ADA) and other applicable accessibility regulations. Our goal is to create a platform that is usable and enjoyable for everyone, including those with visual, auditory, cognitive, and motor impairments.

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2. Accessibility Features

To improve accessibility for all users, we have implemented the following features:

• Keyboard Navigation: Our website and app are fully navigable with a keyboard, ensuring that users who are unable to use a mouse can still interact with all elements.

• Screen Reader Compatibility: We ensure that all content is compatible with screen readers used by individuals with visual impairments.

• Color Contrast: We use high-contrast color schemes to ensure readability for users with visual impairments, including color blindness.

• Text Resizing: The platform allows users to resize text and adjust visual elements to suit their preferences.

• Alt Text for Images: All non-decorative images have descriptive alt text to provide context to screen reader users.

• Accessible Forms: We ensure that forms are clearly labeled and include helpful instructions to assist users in completing them.​

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Venue Accessibility

• Wheelchair Accessibility: All event venues are wheelchair accessible, including ramps, elevators (where available), and designated seating areas.

• Elevators and Stairs: If an event venue has multiple levels, elevators are available. We will ensure that there are no barriers to movement between levels.

• Accessible Restrooms: Accessible restroom facilities are available throughout the venue.

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Transportation & Parking

• Accessible Parking: Reserved parking spaces for individuals with disabilities will be made on request

• Public Transport Accessibility: We always aim to make our venues accessible by public transportation, with accessible stops nearby. Detailed information is available on our website or through event coordinators.

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Seating Accommodations

• Accessible Seating: We provide accessible seating options that accommodate wheelchairs and other mobility devices. Please notify us in advance to ensure availability.

• Companion Seating: If you require a companion to assist you during the event, we will do our best to provide adjacent seating.

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Service Animals

• Service animals are welcome at all Sonogrove events. Please inform us ahead of time if any special arrangements are needed.

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3. Ongoing Accessibility Improvements

We are constantly working to improve the accessibility of Sonogrove. While we strive to meet or exceed accessibility standards, we recognise that accessibility is an ongoing process. We regularly audit our platform and welcome feedback from users to identify areas where we can enhance usability.

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Requesting Accessibility Accommodations

We strive to meet all accessibility needs, but some accommodations may require advance notice. To ensure we can provide the appropriate support, we ask that attendees make requests as early as possible, ideally [number of days] before the event.

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To request accommodations, please contact us at: hello@sonogrove.com

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4. Feedback and Support

If you encounter any issues accessing our website or app, or if you have any suggestions for improvement, please contact us. We value your feedback and are committed to making Sonogrove accessible to all.

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Contact Information:

Email: hello@sonogrove.com

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We are dedicated to making your experience with Sonogrove as seamless and enjoyable as possible, and we appreciate your help in bringing any accessibility issues to our attention.